Server Set-up & Monitoring

Our remote IT Infrastructure support is a convenient and fast method to allow our trained tech support agent to remotely connect with your computer or network and troubleshoot the problems. It's a cost-effective and fast method to resolve IT maintenance problems, and our secure connections ensure a protected environment to carry out the task.

Services


Our remote IT support services include:

  • Installing enterprise software remotely
  • Remote administration of servers
  • Server installation and maintenance
  • 24 hour monitoring of servers or ad-hoc server admin support
  • Remote support by Phone, Skype
  • Remote access to the system
  • Support hours as per the clients’ convenience; business or non-business hours
  • Ad-hoc or Regular server management
  • Emergency support for websites that are down on account of hacking, virus attacks, malware inclusion etc.
  • Wide range of Server supports including Windows, Linux, VMWare, BSD, MySQL database and MSSQL Database servers.
  • Server Support Services includes – Server Optimization and Migration, Server Administration and Restore, Initial Server Configuration, Kernel Upgrade, Security patches.
  • Server security and vulnerability scanning services

Why Choose Us?


  • We ensure safety of your severs by carefully setting up the security in the beginning and conduct periodic audits.
  • We regularly update the OS and installed software to keep your servers tuned up.
  • We optimize your servers for maximum productivity.
  • We protect the servers from spam and viruses by installing the requisite software.
  • We care about the data stored on servers so we perform backup and data recovery if needed.
  • We thoroughly analyse the market to provide our customers with the most efficient product and
  • technologies.
  • We know your server’s strength and weakness; hence we analyse their performance and conduct stress
  • tests.

Client Implementation


Client #1
Set-up and monitor the IT Infrastructure (hardware & software) for US based healthcare Business Process Management Company with clients in US.

Industry : BPO (ITeS)

Client #2
Monitor an integrated platform of web-based software applications and the servers that on which the applications are hosted, which help hospitals and health systems make better revenue cycle and clinical coding decisions.

Industry : Information Technology